Cut out the title of this column and keep it ready by the phone. You are bound to get a scam phone call from India around tea-time and it is a very good phrase to use. If you do it with a sweet voice and then say ” Alas…” and let your voice trail away, the caller will not bother you again. They may go home to their little Indian flat in the heat of the night and scratch themselves all over, but that is not your affair.
There are other words and phrases that can help us through our day.
a. ” You are the one I saw yesterday. ”
This is a perfectly innocuous statement that can be spoken to nearly anyone in a public place. It has the ring of truth. It is also quite disconcerting, but no-one knows why.
b. ” You may speak to me now. The restrictions have been lifted. ”
Ditto for (a.). A little riskier because you may find that they have not spoken to anyone for a month and this will open the floodgates. If they start to become agitated, threaten to call a policeman. Call the policeman a bad name and then say the other person said it.
c. ” Your prices seem a little low. I was hoping to pay more. ”
This said to any retail seller will ring alarm bells throughout their whole body. If you then leave the shop they will be left wondering whether they have made a serious mistake somewhere. When they decide to raise their prices storewide, come back in and demand a discount.
d. ” Does your food contain ingredient 453B? Because I am not allowed to eat 453B. It’s on the EEC schedule 2, you know. Do you have a list of ingredients? ”
This said in any eatery, from Jamie Oliver to a pie cart, will cause the owner to bristle like a warthog. The wise ones will throw a pan of hot fat at you and have done with it – the foolish will try to argue their way out of it.
e. ” You were recommended to me by your competitors. “…here you can insert the name of an actual business rival for better effect.
The person you are speaking to will be flattered and frightened. Are you a plant or a trojan horse designed to make a nightmare of the place? Have you been so unpleasant at another shop that they have desperately sent you here? Or are you a chance for a big sale?
A variant on this is to say that you have been recommended by several other firms – and give their names…but the kicker is none of them are in the same business as the shop you are in…
f. ” Do you mind being recorded for evidence? ”
If they say yes, you ask what they have to hide. If they say no you ask whether they realise what is being said about them at the department. Have them speak clearly into your top coat button.